Privacy policy

1. About Us MOSS is a premium design and lighting brand based in Tbilisi, Georgia. We sell wall lamps, chandeliers, and decorative objects through our online store.

2. Information We Collect When you shop with us, we may collect:

  • Name, email, phone number, billing and shipping address
  • Payment information (processed securely — we never store card details)
  • IP address, browser type, pages visited, and referral source
  • Any messages you send us via contact forms

3. How We Use Your Information

  • To process, fulfill, and communicate about your orders
  • To send order confirmations and shipping updates
  • To send marketing emails (only with your explicit consent)
  • To improve our website experience and product offerings
  • To comply with applicable laws and regulations

4. Third-Party Services We Use We work with the following trusted third parties who may process your data:

  • Shopify — our e-commerce platform (privacy policy)
  • Meta (Facebook/Instagram) — advertising and remarketing pixels
  • Google Analytics — website traffic and behavior analytics
  • Shopify Payments / payment processors — secure payment handling
  • Shipping carriers — to fulfill and deliver your orders

5. Your Rights Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent for marketing at any time
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at mossdesignobjects@gmail.com

6. International Data Transfers As we serve customers globally, your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place in line with applicable data protection laws (including GDPR for EU customers).

7. Cookies We use cookies for functionality, analytics, and advertising. You can manage or disable cookies through your browser settings at any time.

8. Data Retention We retain your personal data for as long as necessary to fulfill orders and meet legal obligations — typically no longer than 5 years.

9. Contact For any privacy-related questions or requests: MOSS Email: Address: mossdesignobjects@gmail.com